Customer Service

This office (331-3000) serves as the primary two-way channel of communication between Facilities staff and customers, processing over 30,000 work orders (requests for service) per year. The office is staffed Monday through Friday, 7:00 a.m. to 6:00 p.m., Academic Year and 7:00 a.m. - 5:00 p.m. during the summer.

To complete a work order online, please click here.

Customer Service Representatives:

Kathy Bausano, 331-3000, EMail: servicef@gvsu.edu
Cheryl Fischer, 331-3000, EMail: servicef@gvsu.edu

The phones for 331-3000 are answered 24 hours a day for any emergency request after staffing hours.

Page last modified August 11, 2011